Last updated: April 11, 2026
Ferris Moving & Storage (“we”, “us”, or “our”) owns and operates https://ferrismovingandstorage.com (the “Site”) and offers moving and related services (the “Services”). By visiting or using the Site and our Services, you acknowledge and accept the data practices described in this Privacy Policy.
1. Information We Collect
We may gather the following categories of information:
- Personal contact details — your name, phone number , email address [email protected], and service address submitted when requesting a quote or reaching out to us.
- Relocation information — pickup and drop-off addresses, move type and scale, requested dates, item inventory, and any special instructions you include.
- Technical and device data — IP address, browser and device type, pages viewed, session duration, and referring URLs gathered automatically via cookies, server logs, and related technologies.
- Correspondence data — the content of messages submitted through our contact forms, sent to [email protected], or communicated by phone at .
We do not seek to collect sensitive personal data unless you choose to share it and it is required to carry out the Services.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Generating quotes, confirming bookings, and delivering our moving and related Services.
- Responding to inquiries, coordinating scheduling, and providing ongoing customer support.
- Handling payments securely and detecting or preventing fraudulent activity.
- Running, maintaining, and improving the Site and our Services through performance analysis.
- Meeting our legal obligations and responding to valid requests from authorities.
We may also send service-related notices, booking reminders, or occasional promotional messages. You may opt out of marketing communications at any time.
3. Legal Bases for Processing (If Applicable)
Where required under applicable law, we process your personal data on the following grounds:
- Consent — for example, when you complete a contact form or agree to receive marketing messages.
- Contractual necessity — to fulfill the moving services you have requested from us.
- Legal compliance — to satisfy obligations imposed by law or regulation.
- Legitimate interests — such as improving service quality and safeguarding against fraud, provided those interests are not overridden by your rights.
4. Cookies and Tracking Technologies
We use cookies and comparable tracking tools for the following reasons:
- To store your preferences and deliver a more consistent experience across the Site.
- To understand how visitors interact with https://ferrismovingandstorage.com so we can improve its performance and usability.
- To uphold Site security and detect unauthorized or fraudulent activity.
You may adjust or disable cookies at any time through your browser settings. Keep in mind that doing so may limit the functionality of some features on the Site.
5. How We Share Your Information
We only disclose your information in the following circumstances:
- With vetted third-party service providers — including payment processors, hosting companies, analytics platforms, and communication tools — who are held to strict confidentiality and data security standards.
- With moving crews, subcontractors, or partner companies, strictly to the extent needed to carry out the Services you booked.
- When disclosure is required by law, regulation, court order, or a government authority with jurisdiction.
- In connection with a business transaction such as a merger, acquisition, or asset sale where your data may be transferred as part of the deal.
We do not sell your personal information. Where any sharing qualifies as a “sale” or “sharing” under applicable privacy legislation, we will respect your opt-out rights.
6. Data Security
We apply reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, loss, or misuse. That said, no method of online transmission or electronic storage is entirely foolproof, and we are unable to guarantee complete security.
7. Data Retention
We keep your personal information only for as long as necessary to achieve the purposes set out in this Privacy Policy, satisfy legal requirements, handle disputes, and uphold our agreements. Once it is no longer needed, we securely delete or anonymize it.
8. Your Rights and Choices
Subject to your location and the privacy laws that apply to you, you may have the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or outdated data
- Request that we delete your information, subject to applicable exceptions
- Object to or ask us to limit certain types of processing
- Withdraw consent from marketing communications or specific data sharing practices
To submit a request, please use the contact details provided below. We may need to verify your identity before acting on your request.
To stop receiving marketing emails, click the unsubscribe link in any message or contact us directly at [email protected].
9. Children’s Privacy
The Site and Services are intended for adults and are not directed at children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you believe a child has provided us with their data, please get in touch so we can remove it promptly.
10. Third-Party Websites
The https://ferrismovingandstorage.com website may include links to external sites that we do not operate or control. We are not responsible for the data practices of those websites and recommend reviewing their respective privacy policies before sharing any personal information.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy periodically to reflect evolving practices or changes in applicable law. Any revised version will be published on https://ferrismovingandstorage.com with an updated “Last updated” date. Continued use of the Site following any revisions indicates your acceptance of the updated terms.
12. Contact Us
For questions about this Privacy Policy or to exercise any of your rights, please reach out to us through any of the following:
- By phone:
- By email: [email protected]
- Via the contact form available on https://ferrismovingandstorage.com